Why Choose Laudan?
Identifying a preservation, inspection or REO maintenance partner that shares your degree of urgency and commitment to maintaining your residential assets can be a challenge unless…..you select Laudan Properties®.
As a Client, do you value any of these core capabilities?
With industry leading "on-time" work order turn-around time performance demonstrates our commitment to managing your residential assets with the urgency you deserve. Laudan understands that late work can cost a client unnecessary dollars and we go the extra mile to make sure we meet or exceed client expectations.
Our dedicated staff conduct detailed quality reviews of every single inspection and preservation report, ensuring accuracy and consistency of work. We deliver exceptional service to our clients and ensure any incomplete or inconsistent information is resolved before a report is considered complete.
At Laudan we listen to our customers and create customized solutions to resolve individual needs. We recognize that standardizing processes and automation of systems is great for process flow, but doesn’t always provide resolution to unique client challenges. Our team is committed to outstanding customer service and superior client communication to make sure you always know what’s happening in the field.
As a premier property preservation, inspection and REO company serving many lenders, mortgage servicers, and investors, we find that it is vital that Laudan be actively connected with code enforcement officials across the country. In countless cases, we have partnered with local enforcement officials to prevent violations before they become obstacles for our clients. Laudan also doesn’t take short-cuts. We train our vast network of property preservation and inspection employees and contractors to always maintain compliance with local codes and ordinances to mitigate risk.
Laudan's field and office team of employees and contractors are interviewed, trained, and thoroughly background checked (Aspen Grove®). Our proprietary Learning Management System (LMS) - Yardstick is used to train and test the knowledge of all employees and contractors on client specific requirements, special operations, GSE, FHA, Fannie, Freddie, etc., regulations, and other industry specifics. Continuous learning coupled with setting clear accountabilities with our contractors drives consistent client results!
Consistent, accurate and thorough communication is vital; so why is it that a client has to pull information from other field services companies? Not so with Laudan Properties®. Communication is the cornerstone of our client relationship which is why our clients are assigned dedicated account teams that are well informed and have direct access to our technology to provide our clients with up to the minute answers on all of their assets under management. Our commitment to the latest technology also affords our clients "on-demand" access to their properties through Laudan's secure portal so they can monitor and obtain work-order information about their properties whenever they want it.
Laudan is committed to ensuring client data is protected, secure and is handled as confidential. We have invested in a fortified IT infrastructure managed by a team of IT professionals. Systems include redundant servers housed in multiple offsite facilities, encrypted hard-drives and cloud back-ups using Veeam® plus emergency back-up power systems. Laudan continuously tests its internal systems and processes to protect against ever-increasing information security threats and also to identify any areas of IT vulnerability.
Laudan delivers creative, customized services that protect, preserve and enhance your residential real estate assets. Debris removal? Sure. Quality control inspections? We’ve got you covered. Ready to fix up your investment portfolio? Yes, please! Our broad base of preservation, inspection and renovation services means that there’s only one call to make… to Laudan Properties®. Our insistence on only using most the most talented contractors in the area means our work is top notch. Select a service category to learn more.
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The skilled team at Laudan Properties® is dedicated to solving complex challenges for our clients. Through our national network of inspectors, insured contractors and employees Laudan delivers efficient, regulatory compliant and cost effective solutions throughout the entire lifecycle of an asset. Learn more about how Laudan Properties® can save you time and money by requesting a free analysis and proposal.
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Want to See What We've Been Up To?
The proof is in the pictures. Check out these before and after photos from some of our recent rehab projects.